Ref: 02/12/2021_1613148796

ITSM Technical Consultants (Developers)

USA, Massachusetts

Job description

ITSM Technical Consultants (Developers)


Searching for all ITSM Technical Consultants (Developers)

Office: Remote

Salary: $110,000 - $140,000

This company is the largest global pure-play ServiceNow consultancy, delivering large-scale Digital Transformation project to the Fortune 1,000. Now, as an independent part of NTT DATA's global footprint, our client's impact on the global market is broadened and employees have expanded and employees have expanded resources that can further foster their curiosity.


2.5 -5 year's experience

ServiceNow Technical Consultants developing and consulting internal and external with stakeholders

Integrations experience is a plus


Remote through COVID with minimal travel post COVID

20%-30% (2-4 day trip every 4-6 weeks)

Interview Process

3 Zoom Meetings

1st Zoom - 30 minute conversation w/ people manager on technical team

2nd Zoom - 60 minute tech interview that involves talking through solutions on user stories from projects and potentially driving conversation so the team can assess breadth of knowledge

3rd Zoom - 45 minute conversation w/ Director of Tech Consulting

A day in the life of the Technical Consultant

* Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform.

* Advise clients on best practice within the ServiceNow platform to create lasting value and enhanced experiences.
* Collaborate effectively with virtual team members to achieve project goals and produce a variety of high-quality deliverable.
* Contribute on multiple Agile engagements, utilizing the clients methodology and tools to enhance project efficiency.
* Demonstrate flexibility by delivering on a variety of project roles; including documentation, testing, and training.
* Innovate and identify solutions that can be reused on future engagements.
* Proactively keep ServiceNow skills current and contribute to the client thought leadership.

If you believe that you would be a great fit and want to join this amazing culture please email a copy of your resume at or you can contact me via phone at 215-789-9947 (ext 9447)