Senior ServiceNow Developer

Job Description



How will I make an impact?



* Lead the implementation of SAM Pro, HAM, Contract, Discovery, Service Mapping, and/or APM projects as well as be the primary technical resource for the related requirements on the ServiceNow platform
* Responsible for the design, development, configuration and implementation of ServiceNow platform
* Responsible for demoing ServiceNow features and functionality to clients
* Provide mentorship, leadership, and project oversight to the ServiceNow practice
* Responsible for internal artifacts and deliverables to ensure they meet solution requirements
* Work directly with the client's product owners, scrum masters, and solution architects, which includes presenting the design and development work to the broader project team
* Work closely with the development teams, participate and lead design and architecture reviews
* Building integrations utilizing infrastructure platform APIs via SOAP and/or REST APIs
* Sign off on technical specifications and documents, architecture diagrams, system documentation and manuals
* Sign off on update set promotion to production
* Participate in pre-sales activities including project sizing and scoping





What I bring to the role?



* Bachelor's or Master's degree in an IT related discipline, OR minimum seven (7) years of equivalent/relevant job experience
* Lead developer/ technical architect with 5+ years of experience both consulting and with ServiceNow
* Understanding of platform security and integration best practices
* Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping
* Understanding of the ServiceNow CMDB class hierarchy, including how it relates to Asset and Configuration Management
* Experience with JavaScript, Angular, HTML/CSS & Jelly
* Fundamental knowledge of Common Services Data Model (CSDM)
* Experience with product line(s) on the ServiceNow platform (one or more of ITAM, ITOM, ITSM, SPM, &/or SecOps)
* A positive promotor of work culture and a "can do" attitude
* Willingness to learn and grow
* Willingness to travel (up to 15%) and be comfortable in changing office environments
* Preferred certifications: ServiceNow CIS-SAM, CIS-HAM, CIS-Discovery, CIS-Service Mapping, CIS-SIR, CIS-VR
* Fluency in French a strong benefit