• Location: Poland, Masovia, Warsaw
  • Salary: Zlotych4460 - Zlotych10375 per month
  • Technology: ServiceNow Jobs
  • Job Type: Permanent
  • Date Posted: 7th Jan, 2021
  • Reference: 07/01/21/BP_1610019083
ServiceNow Administator - Warsaw

Job Description

My client are looking for an individual who had experience with ServiceNow, whether that be hands on or as a user. They're open to training up somebody who has the right mentality and wants to succeed in the ServiceNow world.

Role & Responsibilities

* Fulfilment of all reported customer incidents and requests
* Act as the the first point of contact for all global users requiring support
* Ongoing maintenance of the platform
* Report and manage vendor reported issues
* Support platform upgrades
* Support the team with testing

Skills & Qualifications

* Experience with multiple of the following ITIL disciplines including: Incident Management, Problem Management, Change Management, Configuration Management, Request Management and Process Automation.
* Solid command of the English language both verbal and written.
* Experience with ServiceNow, in a support/administrative role or as a user of the platform.

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