ServiceNow Business Architect / Project Lead
Location: Woodlawn, MD
Duration: Long Term
Education / Experience:
Doctorate and 03 years' experience
Masters and 05 years' experience
Bachelors and 07 years' experience
Description of Work:
The ServiceNow Business Architect (BA) will be leading all efforts in documenting and defining the business processes and workflows and the designated Project Manager for the ITAM Project. This initial effort in the ITAM implementation project will focus on discovering agency ITAM needs, designing ITAM processes to meet those needs, and building integrations with external client systems to support those designs.
The ServiceNow BA will act as a liaison between the business users, stakeholders and technical leads, and will be responsible to work with a Lead System Architect and client team jointly charting business and technical strategies. Working on-site at a customer location, this role will interact with and communicate product requirements to architects, engineers, development managers, product managers, testers, and other stakeholders.