• Location: USA, Illinois, Chicago
  • Date Posted: 16th Oct, 2020
  • Reference: 08252020MW_1602870636
ITSM ServiceNow Developer Role

Introduction:

An organization in the healthcare industry is looking to implement ITSM as soon as possible and will require a mid-level ServiceNow Developer. The majority of this position can be conducted from a remote location, however there will be 25% travel.

The Role:

* Demonstrate hands on experience with multiple implementations of the core suite of ITSM applications (Incident, Problem, Change Management)
* Expertise leading at least four full life cycle ServiceNow implementations
* Provide technical assessments, written documentation, and technical expertise
* Design and enhance reporting solutions both within ServiceNow together with supporting tooling configurations and/or functional specifications, based on industry best practice
* Communicate with the customer in technical/non-technical terms, understand their business requirements, and provide suitable solutions

You:

* ServiceNow Certified Implementation Specialist Certification - ITSM
* ServiceNow Certified System Administrator Certification
* ServiceNow Certified Application Developer Certification is a plus
* Hold a Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field; or equivalent experience/ combination of education and experience.
* Be highly experienced with ServiceNow with a strong focus on the Discovery, Event and Mapping as well as developing and implementing ITSM/ITILĀ® processes and solutions
* Excellent verbal and written skills
* Ability to provides technical leadership and professional guidance to managers, team, and vendors

This position will give you the opportunity to show your strengths! If you, or anyone you know may be interested in this position please email m.whittaker@nelsonfrank.com!

ITSM ServiceNow Developer Role

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