• Location: England, London
  • Salary: £45000 - £60000 per annum
  • Technology: ServiceNow Jobs
  • Job Type: Permanent
  • Date Posted: 22nd Sep, 2020
  • Reference: 22/09/20/BP_1600764401
ServiceNow Business Analyst - £45k - £60k

Job Description

This company are looking for somebody to fit into their Business Analyst role they currently have available, the position would fit somebody who is confident that they can add value to the business' current workflow. They are a fast-growing company so the work which you do now could shape the company for years to come while also allowing you to be involved in projects which are more complex and engaging than your standard ITSM work.

Role & Responsibilities

* Leading workshops with the result of being able to gather requirements for upcoming projects
* High understanding of ServiceNow
* Logging stories in line with company standards
* Review and manage incident and request queues
* Representing the company when interacting with clients

Skills & Qualifications

* Excellent written and verbal communication
* Confident writing technical writing skills
* As opposed to being focused on a single process or framework you must be able to adapt to the business processes as well as the software development process

Experience

* 5 years' experience as a Business Analyst within the IT market
* Strong knowledge of the ServiceNow platform
* Show evidence of studying and documenting complex business processes
* Previous experience on PRINCE 2 delivery methods

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