• Location: Canada, Ontario, Toronto
  • Date Posted: 18th Sep, 2020
  • Reference: CSMARCHITECT_1600407125
CSM Solutions Architect - ServiceNow - Toronto - 6 month contract

A well know elite partner with ServiceNow is seeking a CSM Architect to join their team! This role will begin as a remote position but will eventually be based in Toronto. This role is well suited for an individual looking to further advance their technical skills with a top development company.

Responsibilities will include:

* Demonstrate hands on experience with Customer Service Management applications
* Expertise in leading a full life cycle ServiceNow implementation of CSM
* Collaborate and communicate effectively with the customer


* Advanced experience developing and implementing CSM processes and solutions
* Excellent verbal and written communication skills
* Ability to take effective client-facing initiative
* Ability to provide technical leadership and professional guidance to managers, team, and vendors

* ServiceNow Certified Implementation Specialist Certification is a plus
* ServiceNow Certified Application Developer Certification is a plus

If you or anyone that you know might fit this role, please reach out at s.renn@nelsonfrank.com

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