• Location: USA, North Carolina, Cary
  • Salary: £55 - £65 per hour
  • Technology: ServiceNow Jobs
  • Job Type: Contract
  • Date Posted: 31st Aug, 2020
  • Reference: 58301LS_1598911134
ServiceNow ITSM Technical Consultant, Remote Position, $55-65 per hour, PART TIME

A ServiceNow Partner is looking for someone to support the end client post project completion as a ITSM Subject Matter Expert. Must have ServiceNow Implementation Certification to apply.

The Role

Expert with ITSM Suite and have Incident Management, Problem Management, Change Management & Major Incident experience to provide advisory support. Must have had experience training team members in ITSM and respond by email with in 24 hours. Expect 3-10 hours per week to support team, answer emails and take calls.

Your responsibilities will include:

* Strong English communication skills
* Teach and guide team on ITSM
* Know ITSM best practices as it relates to Major Incident


To be a good fit for this role you should have the following experience:

* 57+ years of ServiceNow ITSM experience
* Client facing experience, Training Experience preferred
* Ability to work up to 10 hours a week at high point and be available for meetings
* Self-starter with demonstrated ability to self-manage
* Must have ServiceNow Certifications, ITSM Implementation Specialist Certification is a MUST to be considered.

Please contact l.slavin@nelsonfrank.com