• Location: USA, Maryland, Annapolis
  • Date Posted: 27th Aug, 2020
  • Reference: kg08272020_1598560126

* Experience with multiple implementations of the core suite of ITOM applications (CMDB, Discovery, Service Mapping, Event Management, Cloud Management)
* Expertise leading at least five full lifecycle ServiceNow implementations
* Experience with designing and implementing multiple integrations to 3rd party systems
* Leverage both proven and innovative technology approaches to solve challenging business problems
* Design and enhance reporting solutions both within ServiceNow together with supporting tooling configurations and/or functional specifications, based on industry best practice
* Communicate with the customer in technical/non-technical terms, understand their business requirements, and provide suitable solutions


* Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field; or equivalent experience/ combination of education and experience.
* ServiceNow Experience with a strong focus on the Discovery, Event and Mapping
* Experience developing and implementing ITSM/ITILĀ® processes and solutions
* Ability to meet the expectations and requirements of the internal customers and senior management
* Excellent verbal and written communications skills