• Location: USA, District of Columbia, Washington
  • Date Posted: 7th Apr, 2020
  • Reference: CAD04072020_1586274617
Our Elite ServiceNow partner is seeking an Business Analyst with ServiceNow experience to aid in their technical and managerial consulting services across the private and public sectors. The candidate has the opportunity to join a team of highly qualified and certified professionals to help clients find success in efficient, creative and speedy solutions. The client prioritizes training and development as well as support and empowerment of their team.


* Help create operational objectives based on the development of the business; help establish priorities for both functional and technical teams
* Understanding of business process and priorities. Assess business process alternatives and technical solutions. Partake in technical recommendations in order to improve business processes
* Create system and business requirements, process flows, test plans, and functional designs
* Facilitates system testing and conducts UAT
* Work with a team to organize the complete delivery of technical solutions for business groups
* Create functional knowledge of the client's sector and utilize this intel to support constant enhancement initiatives
* Engage with the app development team to verify test outcomes for new apps assuring that they are up to the standards and requirements of the business group


* At least 1 year of experience as a Business Analyst
* Degree or equiv. work experience in a related area
* Experience with Agile
* Functional understanding of ServiceNow
* Verbal and written communication skills
* Ability to understand and relay between technical and business
* Ability to work effectively at varying levels in the organization
* Client-facing experience and strong interpersonal skills
* Functional understanding of SDLC concepts


* 15+ PTO
* Paid Holidays
* Vision, Dental, Medical w/majority premium support; short & long term disability
* 401K matching 4%+
* Annual training budget and PTO for training
* Annual and referral bonuses

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