• Location: USA, District of Columbia, Washington
  • Date Posted: 26th Mar, 2020
  • Reference: CAD03262020_1585251750
Our Elite ServiceNow partner is seeking an Business Analyst with ServiceNow experience to aid in their technical and managerial consulting services across the private and public sectors. The candidate has the opportunity to join a team of highly qualified and certified professionals to help clients find success in efficient, creative and speedy solutions. The client prioritizes training and development as well as support and empowerment of their team.


* Help create operational objectives based on the development of the business; help establish priorities for both functional and technical teams
* Understanding of business process and priorities. Assess business process alternatives and technical solutions. Partake in technical recommendations in order to improve business processes
* Create system and business requirements, process flows, test plans, and functional designs
* Facilitates system testing and conducts UAT
* Work with a team to organize the complete delivery of technical solutions for business groups
* Create functional knowledge of the client's sector and utilize this intel to support constant enhancement initiatives
* Engage with the app development team to verify test outcomes for new apps assuring that they are up to the standards and requirements of the business group


* Over 3 years of experience as a Business Analyst
* Degree or equivalent work experience in a relevant field
* Extensive work and experience with Agile is essential
* Previous functional knowledge of ServiceNow
* Strong written and oral communication skills
* Capacity to comprehend business processes and relay into technical specifics
* Problem solving skills and analytical skills
* Capacity to work efficiently with various levels of the organization
* Client-oriented approach with excellent interpersonal skills
* Functional knowledge of SDLC (System Development Life Cycle) concepts


* 15+ PTO
* Paid Holidays
* Medical, dental, vision w/ majority employee premium support; short and ong term disability coverage
* 401K matching up to 4%
* Annual training budget and paid training time off
* Eligible for annual bonus and referral bonus
* More!

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