• Location: England, London, City of London
  • Salary: £50000 - £55000 per annum
  • Technology: ServiceNow Jobs
  • Job Type: Permanent
  • Date Posted: 11th Mar, 2020
  • Reference: 83532853_1583949891
Telecom Analyst / Technology Expense Manager / Billing Analyst

Location: London (Canary Wharf)

Salary: £50,000 -60,000k +

Role: Full-Time

Responsibilities:

* Perform detailed contract and invoice analysis for fixed/network and mobile providers
* Provide expense management support for clients.
* Responsible for monthly invoice analysis, validation and submission for approval on telecom invoices.
* Perform invoice analysis to identify errors, discrepancies, and opportunities for savings.
* Reconcile telecom inventory to invoicing.
* Ensure continuous delivery of invoice processing, fulfilment and provider optimizations
* Play an integral role in resolving customer service issues
* Proactively manage catalog updates and schedules with clients
* Ensure client satisfaction and coordinate successful delivery with internal teams, and external providers and partners exceeding our service levels
* Conduct ongoing training/how-to sessions with clients and internal staff
* Prepare and perform monthly and quarterly business reviews with clients
* Find ways to further optimize service delivery processes
* Experience with the ServiceNow platform would be a strong bonus

Requirements:

* Detail-oriented self-starter with strong client focus
* Abilities to create, maintain and enhance client relationships
* Excellent understanding of finance/accounting processes like accruals and cost allocations
* Experience with provider contract negotiation and technology expense management
* Proficient with enterprise software, MS office suite (especially Excel) and relational databases

If this looks of interest please reach out to me on 02038266694 or on d.landi-scarpato@nelsonfrank.com

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