• Location: USA, Alabama, Birmingham
  • Date Posted: 5th Feb, 2020
  • Reference: 505415330924_1580922367
Responsibilities:

* Lead all technical aspects of project delivery and solution delivery

* Understand business and technical problems addressed by the products including industry regulations, business drivers and use cases, security etc.

* Interface with ServiceNow development and operations teams, to successfully set up the SaaS platform

* Prepare client facing and internal deliverables that are technology related

* Provide guidance on best practices, solution architecture and roadmap

* Explore orchestration capabilities and how to analyze data

* Integrate with other applications within ServiceNow

Qualifications:

* 5+ years of ServiceNow, IT operation technical analysis experience

* 2+ years in a consulting or software implementation position, delivering software implementation engagements

* Certifications in ServiceNow ITOM

* Understanding of and experience selling to enterprise IT architecture.

* Background or understanding of ITIL, Service Management, IT Operations Management.

* Strong analytic, technical and problem-solving skills