• Location: USA, Florida, Orlando
  • Date Posted: 23rd Oct, 2019
  • Reference: 102319JW_1571835831
ServiceNow Business Analyst - Orlando, FL - Great Benefits

Job Description

ServiceNow Business Analyst - Orlando, FL - Great Benefits

The Company

A local health care company, located in the Orlando FL area, is currently seeking a ServiceNow Business Analyst to help with the NOW platform. The work-life balance is also a very important element of the company culture. The company has fully invested in the NOW platform and is looking to bring the core development work in-house. ITSM, ITOM, and ITBM are fully implemented and the road map for the next year is to roll out a HR Custom Application, PPM and look into the SecOps module.

You will be an important piece in leveraging the ServiceNow platform's capabilities, while directly reporting to VIP Support Leadership within the company. You will have the ability to turn conceptual ideas into technical work flows. You will entrusted with gathering requirements and ensuring that ITIL best practice is being utilised. You must also be able to manage expectations of business stakeholders including time frames and scale of individual project.

Essential Requirements:

* 3+ years of ServiceNow experience
* Experience with requirements gathering and ITIL best practice
* Experience with Process Improvement
* Ability to work independently with minimum supervision
* Ability to create procedures that do not exist
* Advanced typing and Excel skills

This financial institution has a great company culture with a competitive salary. The hiring manager is looking to develop a strong team of ServiceNow Developers and the interview are moving rapidly.

If you feel this company is a great fit for yourself, please send your CV to j.wilson1@nelsonfrank or call 267-546-5619 and ask for Joe for a confidential screening about your experience.