• Location: USA, Wisconsin, Madison
  • Salary: Up to US$100000 per annum
  • Technology: ServiceNow Jobs
  • Job Type: Permanent
  • Date Posted: 14th Oct, 2019
  • Reference: NM231905_1571084754
Job Description

The ServiceNow Administrator is responsible for administering our client's ServiceNow platform, gathering requirements to meet several different business needs, and working with the development team to provide the solutions needed. With this role you are responsilbe for the updates, enhancements, configurations, and reporting on the platform.

Role & Responsibilities

* Administer the ServiceNow platform across multiple business units
* Perform any neccessary enhancements, upgrades, or maintenance on the platform
* Adhere to best practices and standards on the ServiceNow platform
* Handle all enhancement requests and develop on all modules used on the platform
* Work with Developers on next stage processes for the platform
* Gather business requirements, analyze, and translate into technical development
* Monitor application performance and analyze code
* Adhere to advancements and changes on the ServiceNow platform and leverage them to provide business solutions

Skills & Qualifications

* ServiceNow Administration experience
* Strong communication skills
* Ability to articulate technical concepts to technical and non technical users alike
* Customer service driven skills
* Ability to obtain a security clearance
* Strong ITSM background a plus
* ITOM, Sec Ops, and CSM experience also a plus
* ServiceNow Systems Administrator Certification preferred
* Bachelor's degree in Information Technology or related field preferred

Benefits

* Excellent health, vision, dental package
* Holiday, and vacation package
* 401k, stock purchasing plans, tuition assistance, etc.

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