• Location: England, London, City of London
  • Salary: £85000 - £95000 per annum + private healthcare, gym on site, pension
  • Technology: ServiceNow Jobs
  • Job Type: Permanent
  • Date Posted: 3rd Oct, 2019
  • Reference: 03.10.19ld_1570112140
I'm currently recruiting for a ServiceNow Lead Developer to be based in London on a permanent contract.



The ServiceNow Lead Developer will:

- Be able to use ITSM and ITBM modules, CMDB (with numerous integrations)

- The Service Portal and multiple scoped apps.

- Manage the ServiceNow release cycle (offered twice a year) and will liaise with ServiceNow as and when incidents and/or requests need to be raised.

- The role will also need to work with internal and/or external engineering and development resources as and when more complex scripting and integration work is required.



This Service Management role is responsible for the maintenance and configuration of the the companies IT Service Management tool, ServiceNow. This involves working within an agreed governance model to translate the requirements of process owners and other key contacts into a live implementation. There is an aggressive service management roadmap in play, which is aiming to deliver multiple self-service, automation and orchestration initiatives, and this role is crucial to the delivery of these initiatives using the tool.

On a day to day basis, the role will perform fundamental administration and configuration tasks in the ServiceNow tool including, but not limited to, standard configuration, user administration, security, workflow, data management and integration. As part of this work, the analyst will be responsible for ensuring that core data integrity is maintained by adhering to a common, agreed taxonomy and naming convention.



If you are interested in this role, click apply or feel free to give me a call on 02073370874. Nelson Frank is a ServiceNow specialist, supporting companies and professionals find ServiceNow personnel and opportunities. If this isn't the perfect role for you please contact me to discuss other ServiceNow opportunities. Click apply or find me on LinkedIn, Amy Hale.

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