• Location: USA, Maryland, Cockeysville
  • Salary: Up to £90000 per annum
  • Technology: ServiceNow Jobs
  • Job Type: Permanent
  • Date Posted: 1st Oct, 2019
  • Reference: 1012019_1569965424
Your new company

You will be working for one of the largest and most diversified television broadcasting companies. This company broadcasts through multiple platforms, including over-the-air, multichannel video program distributors, and digital platforms. This company uses ServiceNow to gather and document all of their service requirements. They went public and are now traded on the NASDAQ global select market.

Your new role

You will be working as a business analyst to support service design activities. Responsibilities include maintaining and reporting the performance accuracy of the service catalogue, as well as assisting in the management and reporting of service related metrics and dashboards. Ensuring accuracy and completeness of the service catalogue is also something that this role will be responsible for.

What you'll need to succeed

To be successful in this role you will need a minimum of 1 year of ServiceNow experience. Having experience as a business analyst is also something that this company is looking for. Having the ITIL V3 foundation certification is helpful in this role. Another thing that this role requires is experience in the field of service management.

What you'll get in return

This role gives you the opportunity to handle multiple assignments concurrently. You will be able to communicate effectively with technical and non-technical stakeholders. Assisting in the coordination and management of policies and standards to govern service design is also within the parameters of this role. This role will allow you to be innovative and utilize your problem solving skills.

What you need to do now

If you're interested in this role, please send you resume directly to n.peel@nelsonfrank.com

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