• Location: USA, California, Los Angeles
  • Date Posted: 7th Mar, 2019
  • Reference: 985620
Your New Company

My client, a ServiceNow Gold Partner, is looking for an accomplished ServiceNow CMDB Expert and ITIL Professional to bolster the clients' success and better align their own Service Management technology with ITIL ideal practices. With clients located in Long Beach, CA and Charlotte, NC; candidates can expect to continue their career with this market-leading company in comfortable conditions.

Your New Role

You will work with all departments within the IT services and its customers as well as administer Configuration Management support. This role calls for heavy Discovery work to find technical solutions and maintain the accuracy of the CI. This also includes accurate mapping of CI relationships as well as researching issues and resolving them. The CMDB Analyst will then continue to contribute to the growth and maturity of the CMDB. Day to day administration duties will arise as well.

What You Will Need to Succeed

This candidate must be able to exhibit a fundamental understanding of ITIL business processes, CMDB, and IT Service Management. A broad understanding with ServiceNow and its processes will bolster this candidates success as well as basic knowledge of JavaScript. The ability to manage multiple priorities and complex tasks in a fast-paced, dynamic work environment will be an important factor. Along with your peers, you will be working with customers and management as well; so good written and verbal communication skills are needed as well.

What You Get in Return

This is a great company culture with a leading reputation in the industry. You will have the opportunity to grow as a ServiceNow CMDB Expert working alongside other ServiceNow professionals as well as the ability to put an impressive company on your resume.



Contact Gabrielle Cardina at g.cardina@nelsonfrank.com or call (215)240-7366 (ext. 3879) to apply to and learn more about this opportunity.

Nelson Frank - ServiceNow West Coast

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